About Us

No Ordinary Moments was created in 1996 by Luis (Lou) Pena.  Lou serves as the C.E.O. of No Ordinary Moments and as the Director of both the Supported Living and the Crisis Team divisions. Lou began his career with the developmentally disabled in 1973. His expertise in working with those that are the most difficult and the most challenging is what led him to begin his own supported living program in 1996.  Shortly after beginning the supported living program Lou was was asked to secure the role of serving as the Mobile Intervention Team for the Regional Center of Orange County.  In his 50 years in the field he has worked in every type of setting that serves the developmentally disabled/mentally ill (large residential facilities, schools, group homes, job sites, hospitals, psychiatric units, etc.).  Lou has been described as being one of the most skilled “crisis” workers in the state. Lou has been an MAB, PART, CPI and Pro-Act Instructor over the years as well as an American Red Cross CPR/First Aid instructor for many years. Lou received a Lifetime Achievement Award from the Regional Center of Orange County in 2006 along with other awards along the way.

Anita S., B.S., Vice-President, has been with No Ordinary Moments since 1997. Prior to joining our team Anita had worked in a variety of settings with adolescents and adults with severe behavioral and/or mental health issues.

Matthew Pena, Director of Client Services, has worked for No Ordinary Moments since 1999. He worked as a Behavior Interventionist for several years with some of our most difficult consumers in our supported living program before being promoted to Program Coordinator and then to his current  position. Matthew has also been a certified Pro-ACT instructor.

Michelle Wagoner, Program Director, has been with No Ordinary Moments since 2001. Michelle served as a Behavioral Interventionist for several years before acquiring the  Program Director position. Michelle has been a certified American Red Cross CPR and First Aid instructor as well as a certified CPI instructor.

Frances Pena, B.S., Director of Strategy and Planning, has been with No Ordinary Moments since 2012. She has served as a Personal Attendant, an administrative intern and Program Coordinator prior to rising to her current position.  Frances is an American Red Cross CPR/First Aid instructor.

Raynetta W., Human Resources Director, has been with No Ordinary Moments since 2013.  Raynetta has worked in the human resources field for more than 20 years.

Alex Ramirez, Director of Client Services, has been with No Ordinary Moments since 2003. Alex served as a Behavior Interventionist for years working with some of the most challenging consumers before being promoted to a Program Coordinator and then to his current position.  Alex is a certified Pro-Act instructor.

Marie Sanudo, Training Director, joined our team in 2021. Marie has been an advocate for adults with developmental disabilities for 30+ years.

Bea D. is our Vice-President’s Administrative Assistant.  She has been with us since 2008.

Kim C. is our Office Manager responsible for everything office related. Kim has been with us since 2004.  Prior to becoming office manager Kim served as a behavior Interventionist/Personal Attendant for several years.

Joey Noriega, Jimmy Ott, Robert Bustamante and Milton Gomez are responsible for the scheduling of more than 500 shifts per day that No Ordinary Moments must provide to ensure that every consumer we serve is staffed. Milton is also a CPR/First Aid instructor.

Bryan Wills, Frank Velasquez, Anthony Jackson, Abraham Salazar, Avonos Ommanney, Randy Rutledge and Robert Herrera all serve as  Program Coordinators.  Each has a minimum of 5 years experience in the developmentally disabled/mental health field and all have worked as Behavior Interventionists/Personal Attendants before being promoted to their current position. Avonos, Tiffany (not shown) and Randy have been with us 15+ years. Randy was a CPI instructors in the past.

Tammy Salazar and Rosa Lopez are both Benefits Specialists working in our Representative Payee Department. Both Tammy and Rosa have served the developmentally disabled for more than 20 years.

Alex Beaubien, Tiffany Thacker, Aurora Alverez, Yazmin Ruiz and Ruben Almodovar, all play important roles in keeping No Ordinary Moments functioning on a day to day basis.

All of us above and more than 450 Personal Attendants are all here for the same reason: To serve whoever is unable to be served by other agencies in southern California. Our sole purpose is to provide these individuals with the opportunity to live safely and to thrive in his/her own residential setting.

EVERYBODY CAN BE GREAT— BECAUSE ANYBODY CAN SERVE. YOU DO NOT NEED A COLLEGE DEGREE TO SERVE. YOU DON’T NEED TO MAKE YOUR SUBJECT AND VERB AGREE TO SERVE. YOU ONLY NEED A HEART OF GRACE. A SOUL GENERATED BY LOVE.              
MARTIN LUTHER KING JR.